Shipping Information

Shipping Information

All orders are shipped worldwide via our trusted partner, DHL Express. Once received, orders are typically processed within two working days and then handed over to the courier for delivery. From the moment the package is dispatched, estimated delivery times are approximately 24 to 48 hours within Italy, 48 to 72 hours within Europe, and 72 to 120 hours for international destinations. Please note that both order processing and delivery times may vary depending on the destination and should be considered indicative rather than guaranteed. Shipping is free of charge within Italy and Europe. For shipments outside of Europe, fee starting from €20.00, depending on the final destination and order size.

DHL express courier

Shipped within 2 working days

Delivered within 24/48 hours in Italy

Shipping worldwide

Returns

If you are not completely satisfied with your purchase, you have the right to withdraw within 14 days from the date you receive the product.

To make a return, it is necessary to send a written request to the email address  info@maiwatch.it and ensure the product is returned within 14 days of your withdrawal notification.

Products must be returned in their original packaging and in perfect condition.

Return shipping costs are the customer’s responsibility, except in cases where the product is damaged or incorrect. For further details, please refer to the Terms and conditions of sale..